It is the policy of the Cornelius Police Department to make public its procedures for filing complaints and to investigate all complaints against the Department or Department employees. The Internal Affairs function is charged with thoroughly, expeditiously, and impartially investigating all complaints regardless of their severity or how they are received. Each complaint shall be recorded and processed whether made in person, by mail, or over the telephone. In cases where the complainant is unable or unwilling to come to the Police Department in person, Department personnel can arrange to meet with those persons at a place and time of their choosing. A formal statement will be sought before any investigation is begun.
As an alternative to using the form provided below, any person can file a complaint at any hour by calling (704) 892-1363, or by visiting the Police Department at 21440 Catawba Avenue, and requesting to speak with a supervisor. You can also file a complaint by mail using the following address:
Cornelius Police Department
ATTN: Internal Affairs
P.O. Box 399
Cornelius, North Carolina 28031
If you prefer to use this online form, please thoroughly complete the following information. This form is intended to provide a degree of anonymity. However, we will not be able to respond to you about your complaint unless you include some type of email address or telephone number.
If you are not concerned with anonymity, you can simply click here to send an email. An email response will be directed to a Department supervisor. It is our policy that all complaints will remain confidential, however, any information traveling across the internet, either as an email or form submission, should not be considered absolutely secure.
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Please include any other information that would assist us in contacting you, such as the best time of day to reach you. You may also, as an alternative, specify directions or circumstances where you would like us to meet you in person.
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